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Toll-Free: 888-739-4289
Twin Cities area: 651-739-4289
Rochester area: 507-206-2348

What All goes into Contents Cleaning and Restoration?

professional content restorationWhen most people think of cleaning and restoration services they think of the big picture actions that go into it. For example, removing the excess water from a flood or restoring the structural damage caused by a fire. However, the most devastating consequences of a home disaster are oftentimes the destruction to personal possessions of sentimental value. Fortunately, these possessions can be repaired in many cases if you hire the right professionals. ICC Restoration and Cleaning Services in St. Paul, Minnesota is one such company with the expertise and resources to restore your most prized possessions if they are damaged in a disaster. The following points detail a few of the steps that go into contents restoration.

Clear communication-

At the beginning of the process, it is important to take to sit down and ensure both parties understand what is expected and what services are offered. Doing this right off the bat is very important because it will clear up any misunderstandings and set clear expectations for what will come of the contents restoration.

Documentation- This fits closely in with the first step and is also in the planning stages. Each and every item in your home should be documented and identified as undamaged, repairable, or irreparable. Not only will this make things a lot more manageable throughout the process and help you keep a clear head about the status of all your possessions but it will also save you a great deal of trouble in dealing with your insurance company.

Pack out and transport-

Once everything has been inventoried and plans have been discussed then it is time for everything to be packaged, secured, and ready for transport. Understandably, this is a very stressful time for homeowners to see their most prized possessions taken away for a time. Potentially, this part of the process can be even more stressful than the disaster itself for some homeowners. Fortunately, you can trust the team we have at ICC Restoration and Cleaning Services to not just take good care of, but restore your possessions back to their original state. With years of experience and plenty of qualified professionals, you can trust ICC Restoration and Cleaning Services to get the job done for you.

Completion-

Once all your damaged possessions are taken back to our offices, we will work diligently to restore them back to normal. Depending on the items that were affected and how badly they were damaged, the time to restore everything will vary. In some instances, some items may turn out to be irreplaceable. In these cases, you will be notified of their state and have the choice to have it returned in its damaged condition of just disposed of. However, once everything is completed it will be shipped back to you and moved back into your home. Inventory will be taken one final time to make sure all of your possessions have been returned. Finally, you should everything you own back to as normal as possible.

 

 

 

 

 

What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125
651-739-4289

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901
507-206-2348

MN LIC #BC316232,
WI LIC #1042030

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