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What Not to Do in Case of Commercial Water Damage and Flooding

If you experience flooding on your commercial property, it may be overwhelming to know what to do to first. From needing to get the water removed, surfaces cleaned and the property restored, the disaster can make it seem as if everything is lost. Try not to stress. While there may be a lot that needs to be done, we’ve compiled the top 4 things that you should never do if you experience flooding and water damage on your commercial property to help you manage your way through the mess.

Never Enter a Room with Standing Water

While you may want to find the source of the leak, you first want to make sure the power has been shut off to preventwater damage repair rochester, water damage rochester electrocution. Hanging wires or sockets can send an electric current through the water and cause severe injury to anyone in the water. If you experience flooding from a backed-up sewage line, it’s important not to go into the water. Animal feces, parasites and hundreds of bacteria and fungi can grow and thrive in contaminated waters. Serious diseases such as hepatitis and salmonella are also major health concerns.

Never use a Household Vacuum Cleaner to Extract Standing Water

A household vacuum cleaner is not made to suck up and handle standing water. Submerging a vacuum into standing water may not only destroy your machine, but could cause the machine to short circuit, start a fire or send an electrical shock through the water.

Never Touch Visible Mold

Porous surfaces that have been saturated from water damage are breeding grounds for mold growth. If moisture is present, mold can grow on any surface. Within 48 hours, mold can spread and release spores causing additional growth, especially on porous surfaces such as drywall, carpet and wood. It’s important to catch water damage as quickly as possible. If caught before visible mold is present, using a bleach cleaner to clean the surface and allowing the surface to completely dry should be sufficient. If the surface material is porous and you can’t get the material completely cleaned and dry, it should be replaced. Mold can present itself by a distinct musty, earthy foul odor and cause discoloration of surfaces. Mold can also negatively impact the air quality of the property, and can cause respiratory and allergy problems.

Do Not Remove Tacked Down Carpet

Trying to remove saturated, tacked-down carpet by yourself can be very dangerous. Wet carpet is very heavy and if you’re not trained to remove carpet tacks, you could injure yourself in the process.

Things To Look For In Commercial Water Damage Companies

Like ICC, water damage and restoration companies understand that water damage and flooding happens when least expected. If you are seeking a commercial water damage company, look for ones that offer 24/7 emergency services with technicians that are certified to implement safe extraction and remediation protocols to remove standing water, remediate mold and restore damaged property. With access to the best tools and cleaning systems, experts can respond to commercial and industrial properties regardless of the type and size of the affected building. Read testimonials and online reviews to get a good idea of each company’s reputation. This will help you find the best commercial water damage company to best fit your needs.

What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

As the coordinator of facilities and grounds for the State’s fourth largest school district I am involved is a lot of activities and unfortunately some are emergencies in nature. This includes fire, floods, sewer backups and natural disasters. Thankfully this does not happen often but when it does I rely on a restoration company’s specialists who have the knowledge and equipment to quickly clean and restore the affected area of the building or grounds…

View the Full Letter

- Mike Schwanke, Coordinator of Facilities and Grounds District 196

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901

MN LIC #BC316232,
WI LIC #1042030

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