24-hour Emergency Service

Toll-Free: 888-739-4289
Twin Cities area: 651-739-4289
Rochester area: 507-206-2348

The First 24 Hours After A Flood

commercial water damage woodbury, commercial water damage cleanup woodburyThe first day after a flood can be a total disaster and stress nightmare for you. On the other hand, if you are prepared and know what to do, the flooding may be a great inconvenience, but a manageable one. One of the most important things you can do within that first 24-hour window after a flood, whether it be for a personal or commercial property, is contact a certified cleaning and restoration to get on the scene as soon as possible and begin the restoration process right away. If you are in the Woodbury area, we at ICC Restoration are just one call away!

Here are our recommendations for what steps to take within the first 24 hours of a flood so you can be prepared.

Be Cautious

Your first instinct may be to rush into your property right away to assess the damage and begin fixing it after a flood. However, this is oftentimes the last thing you should do. Flood water is often contaminated with dangerous microorganisms and bacteria that can cause serious diseases such as cholera and typhoid fever. Don’t enter your property after a flood until you are sure it is safe to be in. Typically, you’ll want a water damage restoration team to come in and assess the level and the extent of the damage before you try to enter the affected area.

Document The Damage

Before you remove any water or make any repairs, fully document the damage for your insurer by taking photos or video. Digital versions are best because they can be stored electronically and easily copied. If you start removing water or making repairs before you photograph the damage, you could potentially decrease the extent of your coverage, he says.

Call A Certified Cleaning And Restoration Company

You may have an initial inclination to take on the water damage restoration process on your own. However, it is a very involved and detailed process that is best done by the pros. Certified professionals can help you throughout the water damage restoration process in a quick, efficient, and quality manner.

Contact Your Insurance Company

You’ll need to contact your insurance company immediately. The sooner you do this better.  Your mitigation process will move along faster if you are directly involved with the insurance company from the beginning. 

Secure The Property

It’s important that you secure your property as soon as you can after a flood. You can do this by boarding any broken or damaged windows and securing a tarp over the roof if your roof was damaged at all.

Now that you have this guide, we hope that if you ever find yourself suffering from the effects of a flood, commercial or personal, that you will feel like you have some control of the situation. For further guidance in getting through a water damage disaster, the pros at ICC Restoration are here for you to get you through the restoration process and answer any questions you may have.

What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125
651-739-4289

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901
507-206-2348

MN LIC #BC316232,
WI LIC #1042030

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