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Toll-Free: 888-739-4289
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Rochester area: 507-206-2348

Cleaning Up After A Storm: What You Need To Know

storm damage cleanup rochester, storm damage rochesterIf you have ever been a victim of a flood, you know that it is a messy process to get everything back to normal. One of the main problems with storm damage cleanup is that you typically are not the only person who is in need of some restoration assistance. So if you have a storm about to happen, keep ICC’s Rochester number handy so you can be the first in line for restoration services. Here are some tips for getting through a storm damage cleanup. 

Don’t Enter Your Home

If you have evacuated because of a storm, do not enter your home until it has been cleared by a professional. Many times if there are downed power lines or submerged outlets, there could be an electrical current running in different areas of the home or in standing water around the house. The most helpful thing for you to do in this situation is to make phone calls to the restoration professionals and the utility companies and steer clear of the area. If you have a gas line going to your home, contact the gas utilities as well. If any gas has leaked out into the air or water you could have a big risk of fire or explosion. 

Don’t Touch Contaminated Water

Storm damage cleanups usually deal with some of the most contaminated water possible. None of the standing water is clean rain runoff or a leak from your tap lines. All of the flood water has passed through roads and sewers to include toxic materials and biohazards waste. You cannot be completely sure of what is in the water, so the best policy is not to touch it. You shouldn’t even walk through it in open-toed shoes if possible. Even if your tap water is running after a big storm with flooding, you probably shouldn’t drink it, just to be safe. Floods can compromise water lines, and you may want to stick to bottled water until you hear otherwise. 

Seek Medical Attention

A storm damage cleanup is more than just restoring your home to what it was, but it is also about taking care of those who are affected by the storm. If the storm was widespread enough, there may be medical outposts or supply centers that will offer medical attention, food, and shelter. Make sure you reach out to the community to get the help that you need, especially if you have no relatives nearby. Keep on the lookout for fatigue, headaches, nausea, and rashes. Some contaminated water that you may come in contact with could make you very sick and it is important to be seen by a medical professional as soon as possible. 

Storm damage cleanup can be an exhausting process, and it is important to stay safe and healthy. There are many threats to your health and safety and if you are careless it could cost you. If you find yourself in a situation where you are unsure of what you should do, contact a professional right away. 

What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

As the coordinator of facilities and grounds for the State’s fourth largest school district I am involved is a lot of activities and unfortunately some are emergencies in nature. This includes fire, floods, sewer backups and natural disasters. Thankfully this does not happen often but when it does I rely on a restoration company’s specialists who have the knowledge and equipment to quickly clean and restore the affected area of the building or grounds…

View the Full Letter

- Mike Schwanke, Coordinator of Facilities and Grounds District 196

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125
651-739-4289

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901
507-206-2348

MN LIC #BC316232,
WI LIC #1042030

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