24-hour Emergency Service

Toll-Free: 888-739-4289
Twin Cities area: 651-739-4289
Rochester area: 507-206-2348

When Emergency Restoration Services Are Needed

emergency restoration service st paul, emergency restoration company st paulWhen your home has suffered from a fire, flood, or other disaster, you need help covering your immediate needs: safety, preservation of property, and preventing future damage. While you are able to clean up a simple spilled cup of coffee, the scope and scale of major disasters will require professional support. 

ICC Restoration is a 24/7 emergency restoration service that specializes in residential, commercial and industrial restoration services: water damage, flood, fire damage, smoke, mold, odor, and storm damage repair and clean up. Using state-of-the-art equipment and supplies, the team of highly-trained technicians can step in quickly to help minimize your property loss, clean up, and then begin the reconstruction process. Creating an emergency restoration plan depends on your type of damage. For example, what type of water was it?

Know The Different Categories Of Water Damage

Even fires can cause water damage (from fighting the flames.) Three categories of water based on the level of contamination are:

  • Category 1= Water that escapes from a clean and sanitary source such as faucets, toilet tanks, drinking fountains, etc.  
  • Category 2 (grey water) = Water contaminated with chemical, physical, or biological elements. Sources include dishwasher or washing machine overflows.
  • Category 3 water (black water) = Unsanitary water due to significant pathogens present;. Category 3 water includes sewer backups, flooding from rivers or streams, and water from the toilet

No matter what type of category of water you may be facing, contact a local emergency restoration service so they can best assist you and your needs. 

Water Damage Support

Water inside a home must be removed ASAP to prevent further damage and an unhealthy living environment. Emergency restoration services use powerful pumps to quickly remove standing water. Specialized industrial wet/dry vacuums can suck water out of carpeting and padding, saving you the expense of replacing.

Using commercial grade fans and dehumidifiers, restoration professionals remove water vapor to prevent secondary damage. Disinfection techniques will be required to make the home safe and healthy to occupy again after toxic category 2 or 3 water damage.

Waterlogged drywall, wet ceiling panels, soaked insulation in the attic and inside walls, and other building materials ruined by water exposure must be removed. Components such as the electrical system and HVAC equipment must be inspected and cleared.

After A Fire

Fire restoration experts test the air and residue on surfaces to assess the extent of the damage as they compile an inventory of primary fire and smoke damage. Soot frequently contains corrosive elements that can permanently damage and/or discolor materials. Restoration contractors use specialized equipment and chemicals to remove soot residue from walls, ceilings, and other affected surfaces. Air scrubbers and foggers neutralize smoke odor that lingers after a fire, giving you clean, breathable air.  

Boarding Up, Roof Tarping, Structural Restoration

Emergency situations frequently include broken windows or a damaged roof. To protect the building from rain or other elements, the restoration crew boards up missing windows or doors and tarps a damaged roof. This is all temporary, of course, but extremely helpful in preventing further damage to your home.

Once the structure is stable, the team and supplies will be organized to rebuild. Structural restoration involves physical removal and replacement of all damaged elements. This can range from building materials and carpet, to paint and cosmetics.  

Emergency Restoration Services In St. Paul

In the event of an emergency that causes damage to your home, take immediate action to mitigate the damage, save as much property as possible, and prevent more damage to the area. One phone call to ICC Restoration in St. Paul activates emergency restoration services to not only remove any water, but to clean and deodorise your home safely and efficiently. 

What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

As the coordinator of facilities and grounds for the State’s fourth largest school district I am involved is a lot of activities and unfortunately some are emergencies in nature. This includes fire, floods, sewer backups and natural disasters. Thankfully this does not happen often but when it does I rely on a restoration company’s specialists who have the knowledge and equipment to quickly clean and restore the affected area of the building or grounds…

View the Full Letter

- Mike Schwanke, Coordinator of Facilities and Grounds District 196

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125
651-739-4289

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901
507-206-2348

MN LIC #BC316232,
WI LIC #1042030

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