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What Not To Do After Fire Damage

fire damage st paul, fire damage restoration st paul, fire damage cleanup st paulMost of us know the ‘stop, drop, and roll drill for fire protection. It is also common knowledge to have fire alarms and smoke detectors in our homes. In general, the public is pretty well informed on what to do if a fire occurs. But knowing what NOT to do is just as important as knowing what to do. Here are things you should never do following a house fire.

Fire Damage In St. Paul

  1. Do not attempt to put out the fire on your own. Even small fires can escalate very quickly, and if the flames are not responding to your efforts then do not waste any more time. The most important thing following a house fire is to get everyone out safely. Every second matters, so your time is much better spent attempting to get everyone out of the home safely.
  1. Do not open doors without checking them first. When escaping from a burning home, doors can actually act as barriers from the flames. If you are in a room that is not currently on fire, opening a door that has flames directly behind it will cause those flames to rush and spread to you. Before opening any doors, feel the handle for heat. If it is hot to the touch, do not open it and escape through an alternate route. Remember to stay low to the floor if there is smoke in the air. Breathing in smoke can cause damage to the brain and lungs. Remember, smoke will kill you sooner than the fire will.   
  1. Do not enter your home, under any circumstances. Fires cause structural damage, and until it is deemed safe by a professional you should not enter. When the integrity of your home is compromised, entry is unsafe. Even if it doesn’t look like there is extensive damage, you need to have it inspected before entering. Lingering smoke in the air, electrical circuit malfunction, and gas leaks are all common risks following a fire. To ensure your safety, get out and stay out. 
  1. Do not try to clean up after a fire on your own. You should not try to wipe away smoke and soot damage from surfaces without the proper protective gear or cleaning materials. The residue left behind after a fire contains harmful toxins that can cause serious irritation to your eyes, nose, throat, and skin. By products left behind are extremely dangerous to your health, and without the proper protective equipment and cleaning solutions you risk spreading those byproducts around. Because soot is difficult to remove, you also risk causing further fire damage by scratching surfaces and pushing soot deeper into materials. 

Safety comes first when dealing with fire damage response and restoration. Knowing what to do, and knowing what not to do can help keep you and your family safe, and increases the chances of a successful fire damage restoration. This is where the fire damage experts at ICC come in. We understand the need for you to feel safe and secure in your home, and when that has been compromised by a fire, we are here to help. We will be there for you at every step of the fire damage restoration process, and can safely and efficiently restore your home.

What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

As the coordinator of facilities and grounds for the State’s fourth largest school district I am involved is a lot of activities and unfortunately some are emergencies in nature. This includes fire, floods, sewer backups and natural disasters. Thankfully this does not happen often but when it does I rely on a restoration company’s specialists who have the knowledge and equipment to quickly clean and restore the affected area of the building or grounds…

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- Mike Schwanke, Coordinator of Facilities and Grounds District 196

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125
651-739-4289

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901
507-206-2348

MN LIC #BC316232,
WI LIC #1042030

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