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Toll-Free: 888-739-4289
Twin Cities area: 651-739-4289
Rochester area: 507-206-2348

Maximize The Skills Of An Emergency Restoration Service Team

emergency restoration service st paul, water damage restoration st paul, water damage st paulIn the event of an unexpected natural or man-made disaster, you’ll be shell shocked and unable to make decisions. After a flood, fire or water disaster, your home might look like a disaster scene from a movie; sometimes it looks to be beyond repair.  You need to get a team that specializes in emergency restoration on site as soon as possible to 1) avoid more damage, 2) keep you safe, and 3) bring your home back to life. 

Make a Plan Before You Need It

Investing some time now will save you aggravation and money later. Take the time to think through a few details in case your home experiences a disaster. An emergency restoration plan prepares your home and family. It also provides the disaster restoration company with accurate information to quickly and effectively address damage to your property.

  • Store your important documents in a water and fireproof safe: insurance cards, car title, house deed, birth certificates, marriage license, etc. Have a “bug out” box in case you have to evacuate in minutes.
  • Know where the breaker box is and how to shut off water valves at the street. 
  • Keep the contact info for ICC in your phone. You’ll need to call them as soon as you can– immediately after you are safe following an emergency. 

Tips For Surviving Water Damage

To help the emergency restoration team make the services easier and more efficient, there are a few things you can do right now, as you wait for the team to arrive. Cut off any electric power supply from the residence. When electric wires are exposed to water, the damage increases exponentially. Get the pets to another safe location; the team will be in and out of the doors and gates for the next several hours (or days.)

After the initial flurry of activity, you still have lots of clean up and disposal tasks. 

  • Discard all the food items and water that survive the fire because there is a strong possibility of some harmful residues or ashes left in them.
  • Wash all the clothes, home linen, upholstery, and covers that stay safe from the fire in order to clean them from any left-over damaging chemicals or ashes.
  • The drawers and the cupboards should also dry completely and no traces of water should remain in them.  

Safety is important in making restoration services and all the processes safer and more effective. Trust ICC to follow all safety protocols and best practices. 

Fire Damage is Dangerous Now, And In the Future

After a house fire, you’ll need some help within the first few hours. The damaging effects of smoke and soot can linger for days. Add to that the chemicals and water used to put out the fire and you have a mess to clean up. For a homeowner to have the best chances for recovering after a fire, there are a few things you can do now. 

  • To improve fire restoration services and make them more efficient, the most important point is NOT to touch anything in the fire struck area with bare hands. Put on gloves before touching anything. 
  • Decrease ventilation until the fire marshal says the scene is safe. Then increase the fresh air flow by opening windows to remove smoke, soot and ash. However, wait for the ICC team to assess the damage before turning on the A/C. You want to protect your HVAC system from the airborne corrosive particles.
  • Pack up a suitcase with your toiletries, medicines, phone chargers, etc. You don’t want to be trampling through the jobsite, tracking soot and debris in every room of the house.   

Emergency Restoration Experts in St. Paul 

When you have an emergency, you want a talented team to arrive immediately– ready to help. With ICC, you can be sure that the team will find, correct and restore any signs of water damage. Years of experience drying hardwood floors, plaster walls, tile and concrete ensure your items will be well cared for. State-of-the-art drying procedures help minimize potential health hazards that can be caused by water damage. Expert contents restoration may include removal, drying and storage of your contents at a secure climate-controlled storage facility, as required.  

What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

As the coordinator of facilities and grounds for the State’s fourth largest school district I am involved is a lot of activities and unfortunately some are emergencies in nature. This includes fire, floods, sewer backups and natural disasters. Thankfully this does not happen often but when it does I rely on a restoration company’s specialists who have the knowledge and equipment to quickly clean and restore the affected area of the building or grounds…

View the Full Letter

- Mike Schwanke, Coordinator of Facilities and Grounds District 196

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901

MN LIC #BC316232,
WI LIC #1042030

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