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Three Helpful Steps When Dealing With Fire Damage

fire damage restoration rochester, fire damage cleanup rochester, fire damage repair rochesterAt some point in our lives we are all taught to ‘Stop, Drop, and Roll’ if the instance of catching on fire ever occurred. While the statistic for people catching on fire remains relatively low, the statistic for homes catching on fire is unfortunately higher. In fact, according to the National Fire Protection Association (NFPA), there are more than 350,000 home fires each year in the United States. While the three step process of stop, drop and roll can and will help save your life if you do, by some very unlucky circumstance, find yourself on fire, those steps will not help when it comes to your St. Paul home catching on fire. Instead, here are three helpful steps you can take if you find yourself dealing with a fire and fire damage in your home.

Fire Damage In St. Paul

  1. Make sure you have a fire escape plan for your home, and working fire detectors in each room. When a smoke alarm goes off and alerts you that there is a fire, your escape plan needs to be initiated. An effective fire escape plan should designate two escape routes for each room of the home, and also designate a safe meeting place outside the home where family members can reconvene and ensure everyone has made it out safely. The number one priority with any house fire is to ensure everyone in the home is safe, and a fire escape plan greatly increases the odds of a quick and successful exit of the inhabitant. Go over the plan with all members of the household, and review it regularly so that each member is familiar with it and prepared to respond in an emergency. It is also important to ensure fire detectors are working correctly and batteries are changed regularly so that you can be alerted to a fire as soon as possible. 
  2. Alert emergency response personnel right away. Once everyone is safely out of the home (priority number one), the next goal is to minimize damages as much as possible. The best way to do that is to get the fire extinguished, but you should never attempt to do so yourself. Even small fires that appear to be manageable and contained can grow and escalate very quickly, so your time is much better spent getting you and your loved ones out of the home and calling 911 for help. If you have any information pertinent to the origin of the fire, let the firefighters know as this can help drastically increase the odds of getting the fire extinguished quickly and mitigating further damage. 
  3. Do not attempt to handle fire damage on your own. Call ICC Restoration & Cleaning Services as soon as the fire has been extinguished. Fire damage is complex, and trying to clean and restore it on your own can actually make matters worse. Instead, you can trust your home to our fire damage experts at ICC who will make sure to safely and thoroughly get rid of smoke odor, soot, and all the other problems associated with fire damage. Our certified and experienced team will restore your home following fire damage in St. Paul so you can focus on you and your family during one of life’s most difficult trials.  

What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

As the coordinator of facilities and grounds for the State’s fourth largest school district I am involved is a lot of activities and unfortunately some are emergencies in nature. This includes fire, floods, sewer backups and natural disasters. Thankfully this does not happen often but when it does I rely on a restoration company’s specialists who have the knowledge and equipment to quickly clean and restore the affected area of the building or grounds…

View the Full Letter

- Mike Schwanke, Coordinator of Facilities and Grounds District 196

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125
651-739-4289

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901
507-206-2348

MN LIC #BC316232,
WI LIC #1042030

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