ICC Helps You Close Claims Faster with Less Hassle
ICC works close with adjusters in the area, ensuring they and their policyholders get the service and transparency they need to control indemnity expense and close claims fast. With ICC, adjusters are assured:
A way to close claims faster and lighten your ever increasing workload.
Restoration that reduces indemnity expense.
Clear justification of restoration costs.
Better communication and access to information on the status of the job.
Service and support to reduce and avoid angry policyholder phone calls.
Easy access to the data to build the claim file, or have it largely built for you.
Prevention of secondary damage and liability issues.
ICC will also be there for you after the restoration process is complete, including a debriefing to review the loss as well as to look at how to prevent or minimize losses in the future.
Mitigation Focused, Full Service
ICC is focused on restoring damage with as little reconstruction as possible, so property is returned to normal faster and at less cost. But if reconstruction or other services are required, we can be your single source of contact to take the project from start to finish!
The Faster Restorer
ICC uses a variety of special equipment and procedures designed to restore damaged properties in one-third to one-half the time, keeping restoration costs down and preventing secondary damage such as mold. We’re able to save items that others discard without even trying to restore them, reducing cost and completion time even more.
The Transparent Restorer
ICC operates in a completely transparent manner, providing comprehensive documentation and on-going communication in near-real time. You’ll know that we performed only the work that was necessary, demonstrating that the job was done at the lowest cost possible.
Protect Against Secondary Liability
Just as ICC’s effective restoration techniques help prevent secondary damage such as mold, our complete, transparent documentation virtually eliminates any secondary liability issues by giving you a permanent record that the property was restored to the proper Standard of Care.
Widest Range of Services
ICC offers the widest range of restoration and reconstruction services in the Twin Cities area and Western Wisconsin, from emergency board-up to mitigation to full reconstruction services. This includes water and sewer damage, fire damage, storm restoration, mold and microbial remediation, biohazard clean up, a full in-house contents restoration system and other services.
Residential, Commercial, Industrial
ICC has the specialized equipment, systems and procedures to respond to residential, commercial and industrial property losses regardless of the type and size of building affected.
Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!
- Janell, Waconia
Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.
- Laura, Woodville, WI
I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!
- Jane, Stillwater
Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.
- Carolyn, White Bear Lake
The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.
- Nick & Abbie, Chanhassen
I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.
- Kimberley (Insurance Agent)
Thank you for such AMAZING service!
- Barbara (Insurance Agent), Rochester
ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.
- Linda, Oakdale
The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.
- Church Representative, Edina
Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.
- Gary, Osceola, WI
Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.
- Angie & Fran, Hudson, WI
The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.
- Jim & Cheryl, Victoria
I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.
- Jerry, Cottage Grove
Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.
- Karen, St. Croix Falls, WI
The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.
- Michelle, Shoreview
Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.
- Connie, Edina
The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.
- Kevin, Maple Grove
ICC was terrific to work with and I will be recommending them. I had an excellent experience.
- Patricia, Hudson, WI
The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.
- Sally, Excelsior
The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.
- Anita, St. Anthony
Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.
- Brian & Jill, Woodbury
I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.
- Jackie, Woodbury
The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.
- Robert, Maplewood
Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.
- Carol, Burnsville
My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.
- Paul, Maplewood
I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.
- Karen, Osceola, WI
As the coordinator of facilities and grounds for the State’s fourth largest school district I am involved is a lot of activities and unfortunately some are emergencies in nature. This includes fire, floods, sewer backups and natural disasters. Thankfully this does not happen often but when it does I rely on a restoration company’s specialists who have the knowledge and equipment to quickly clean and restore the affected area of the building or grounds…
In Minnesota, ICC provides restoration and remediation services to Minneapolis MN, St Paul MN, Andover MN, Anoka MN, Stillwater MN, Eden Prairie MN, Apple Valley MN, Lakeville MN, St Cloud MN, Brooklyn Park MN, Bloomington MN, Burnsville MN, Eagan MN, Minnetonka MN, Woodbury MN, Oakdale MN, White Bear Lake MN, Inver Grove Heights MN, Coon Rapids MN, Plymouth MN, Chanhassen MN, North Branch MN, Cambridge MN, Blaine MN, Lino Lakes MN, Ham Lake MN, Ramsey MN, Golden Valley MN, Shakopee MN, Prior Lake MN, Farmington MN, Rosemount MN, Chaska MN, Mound MN, Watertown MN, Norwood MN, MN Young America MN, Belle Plaine MN, New Prague MN, East Bethel MN, Oak Grove MN, St Francis MN, Zimmerman MN and surrounding communities. In Wisconsin, we serve New Richmond WI, River Falls WI, Osceola WI, Roberts WI and surrounding communities.