24-hour Emergency Service

Toll-Free: 888-739-4289
Twin Cities area: 651-739-4289
Rochester area: 507-206-2348

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Reasons To Contact A Water Damage Restoration Company For Any Damages

When I was a young child, my mom would always take precautions in our home to avoid flooding or water damage. She made sure she never ran the laundry machine and then left to run errands, to ensure that it wouldn’t flood without her being home. She turned off the water to our home when […]

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Maximize The Skills Of An Emergency Restoration Service Team

In the event of an unexpected natural or man-made disaster, you’ll be shell shocked and unable to make decisions. After a flood, fire or water disaster, your home might look like a disaster scene from a movie; sometimes it looks to be beyond repair.  You need to get a team that specializes in emergency restoration […]

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Water Damage Restoration: Speed is Key

Usain Bolt. SSC Tuatara. Michael Phelps. Some people perhaps, read those first three names with some recognition and maybe some confusion. Those three names all have something in common. Take a guess at what it is. They’re fast. Up there with the fastest (or they are the fastest) in their category of expertise actually. Usain […]

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Major Factors Of Water Damage Cleanup In St Paul 

Water damage results in thousands of dollars in insurance claims every year in the United States, and, according to the Insurance Information Institute, 1 in 50 homes files a water damage claim each year. So, how do you prepare to cover water damage cleanup if it affects your home in St Paul? How much will […]

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Knowing The Common Causes Of Fire Damage

A fire in your St Paul home is devastating. There are so many things in our home that could potentially start and feed fires, so it is important to know the most common causes of house fires, and how you can take precautions in your own home from potential fire damage. Fire Damage In St […]

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What Not To Do After Fire Damage

Most of us know the ‘stop, drop, and roll drill for fire protection. It is also common knowledge to have fire alarms and smoke detectors in our homes. In general, the public is pretty well informed on what to do if a fire occurs. But knowing what NOT to do is just as important as […]

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Understanding Home and Business Fires And The Damages That Follow

A fire in your home or business can leave you with more than just a mess. It can leave you with a sense of loss and uncertainty. Reading this document will hopefully provide you with some basic understanding of fire damages, and how your property will be restored. From the professionals at ICC in St […]

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Why Pipes Burst And How They Contribute To Water Damage Restoration?

Water damage is a disaster for any family and home. Whether big or small, it causes worries that nobody ever wants to have. Questions start flooding your own mind like, “can my home be restored to normal?”, “how much is this going to cost?”, “who can I call to help?”, and the list goes on. […]

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Water Damage Restoration Classifications

Water damage in your Minneapolis home can come from many different sources. Water can also have different levels of contamination, depending on its source. Water is considered contaminated if it contains any level of pollution that renders it unsafe for basic use. Water damage from contaminated water not only causes damage to your home, but […]

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Water Damage Signs To Keep Tabs On For Restoration Purposes

One of the biggest problems with water damage in Minneapolis is that it is not always obvious. In fact, in many homes and buildings, water damage has been present for prolonged periods of time without anyone noticing until the damage has become severe. Water damage restoration becomes harder and harder the longer water damage is […]

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What Our Customers Are Saying

Melisa did such a great job and was so professional and nice. It really helped with the issues I was dealing with. Thanks Again!

- Janell, Waconia

Thank you for everything. You have been more than accommodating to me throughout this nightmare. I couldn’t be more pleased with the final outcome.

- Laura, Woodville, WI

I just can’t thank you enough for making our “water damage ordeal” go away so quickly. Your ability to organize subcontractors and the ICC crews is truly amazing, Mom and I are delighted to be back and settled into our little casa. Your genuine warmth and caring are truly gifts that you bring to your work. You are so appreciated!

- Jane, Stillwater

Thank you for sending Jake to my home. He was the most respectful young man I have ever met. He left my home very clean and he was very knowledgeable.

- Carolyn, White Bear Lake

The project manager did a great job communicating. He was so nice and did a great job checking in with us. Working with ICC was the best part of the flood. The crews really went out of their way to make sure we were well taken care of. The job could not have gone better.

- Nick & Abbie, Chanhassen

I don’t think your company performed work at Derek’s home as there was minimal damage, he called me today and thanked me profusely for referring ICC to him. He was very impressed with the rep that came to his house and the honesty and helpful advice he gave him about clean up and that it may not be in his best interest to file a claim. He is the type of customer that appreciates good service and will remember it and refer others. Thanks again for ICC’s help.

- Kimberley (Insurance Agent)

Thank you for such AMAZING service!

- Barbara (Insurance Agent), Rochester

ICC turned a really bad experience into a good one. We are very happy with all of the work that was done. They did a great job explaining the claims process.

- Linda, Oakdale

The crews were very professional and communicated well. They were great also about cleaning up after themselves. We would use ICC again. The crews were always on top of the process, which allowed the repairs to go smoothly.

- Church Representative, Edina

Erick did an excellent job explaining the process. We thought that everyone was very professional. They explained everything very well and followed through with everything. Communication could not have been better. I am very happy with my services.

- Gary, Osceola, WI

Our project manager was great to work with; he explained things well and answered all of our questions. Our coordinator also did a good job. Working with ICC was easy. Communication was wonderful and the crews were very professional. We would use ICC again in a heartbeat.

- Angie & Fran, Hudson, WI

The lead technician was great and explained things over the phone very well. I was very impressed. The crews were better than expected and very professional. ICC was extremely responsive; I was out of state and was so impressed with how they kept me informed.

- Jim & Cheryl, Victoria

I was very happy with all the crews at ICC. I had great experience and would not hesitate to work with ICC again should the need arise. Everyone there really knows what they are doing.

- Jerry, Cottage Grove

Dealing with the fire was a very upsetting time. ICC was able to get out to my home quickly and really helped reassure me that everything would be fine. ICC worked very well with my insurance company. I could not have been happier with the whole process. I know I asked a ton of questions and Mark was great about answering them all.

- Karen, St. Croix Falls, WI

The crews were always on time for their appointments. Our job went very well. I am so thankful for everyone at ICC and the excellent work they did.

- Michelle, Shoreview

Everyone I dealt with was just great. My project could not have gone better. Everyone at ICC is professional and is excellent at communicating. I would use ICC again and will be recommending them.

- Connie, Edina

The technicians did a fantastic job. Everyone really cared about me and my concerns. They were extremely knowledgeable, compassionate, and knew how to make me feel comfortable. ICC was amazing to work with.

- Kevin, Maple Grove

ICC was terrific to work with and I will be recommending them. I had an excellent experience.

- Patricia, Hudson, WI

The technicians were extremely detailed. I immediately felt like I was in great hands. They were also very calming, always on time and communicated well.

- Sally, Excelsior

The technicians were very good at explaining what was going to take place. They answered all of my questions in great detail. Everyone was very sympathetic to my situation and genuinely cared.

- Anita, St. Anthony

Our project manager payed great attention to detail and had excellent customer service. He was very compassionate and really cared about what we were going through. ICC was wonderful to work with. The crews were very professional and thorough.

- Brian & Jill, Woodbury

I was very pleased with the whole process. Everything went so much smoother than I expected. ICC really helped make it easy.

- Jackie, Woodbury

The crews were very professional and communicated very well. They responded very quickly to our phone calls and always made sure we knew what was going on.

- Robert, Maplewood

Thank you for the wonderful inspection findings and THANK YOU for your professionalism. So much appreciated.

- Carol, Burnsville

My project manager did a great job and was really nice to work with. My coordinator did a great job keeping me informed about the process as well. ICC was wonderful to work with; they were all very professional and treated my home well. The quality of the work done was impressive and I would definitely use them again.

- Paul, Maplewood

I was impressed by the short time it took for the clean up crew to make arrangements to meet me even though we were outside of the metro area.

- Karen, Osceola, WI

As the coordinator of facilities and grounds for the State’s fourth largest school district I am involved is a lot of activities and unfortunately some are emergencies in nature. This includes fire, floods, sewer backups and natural disasters. Thankfully this does not happen often but when it does I rely on a restoration company’s specialists who have the knowledge and equipment to quickly clean and restore the affected area of the building or grounds…

View the Full Letter

- Mike Schwanke, Coordinator of Facilities and Grounds District 196

Contact Us

Toll-Free: 888-739-4289

451 Commerce Dr., Suite 800,
Woodbury, MN 55125
651-739-4289

4481 N Frontage Rd.,
Hwy 14 West Unit 9,
Rochester, MN 55901
507-206-2348

MN LIC #BC316232,
WI LIC #1042030

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